Phaser™ 840 Product Support

Support Knowledge Base 

Frequently Asked Questions

The following manuals, guides and instruction sheets are available in printable (PDF) format. Get Acrobat Reader™ here.

• Parts List and Diagrams
• Documentation by Topic
• Documentation Index
• Setup Guide (PDF)
• Hard Drive Installation (PDF)
• User Guide (PDF)
• High-Capacity Paper Tray Installation (PDF)
• Advanced Features and Troubleshooting (PDF)
• Plus Features Installation (PDF)
• Cleaning the Pick Roller (PDF)
• PhaserShare Networking Setup (PDF)
• Repacking (PDF)
• PhaserShare Networking (PDF)
• Setting Up the Printer Station (PDF)
• Maintenance Kit Replacement (PDF)

Parts List and Diagrams

Some people learn more quickly by watching rather than reading. That's why we've provided the following videos to help you get familiar with your printer. Note: To hear the audio track for a video, make sure that your computer is equipped with a sound card.

• Cleaning for media jams behind the front cover
• Cleaning for media jams behind the exit cover
• Cleaning for media jams at the upper tray
• Cleaning for media jams at the lower tray
• Troubleshooting print quality: ink smears exit path
• Jam: Remove Lower Tray
• Jam: Remove Upper Tray
• Jam: Open Front Cover
• Jam: Open Exit Cover
• Jam: At Manual Feed
• Emptying the waste tray
• Replacing the Maintenance Kit
• Installing the optional IDE drive
• Installing the optional High-Capacity Tray Assembly
• Loading paper - standard tray
• Loading letterhead - standard tray
• Loading label media - standard tray
• Loading tranparencies - standard tray
• Loading tranparencies - High-Capacity Transparency tray
• Loading labels - High-Capacity Transparency tray
• Loading paper - High-Capacity Paper tray
• Loading sheet media - Manual Feed Slot
• Loading envelopes - Manual Feed Slot