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Phaser™ 840

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The Phaser 840 is no longer sold as new. You might like to consider the replacement product.
> Phaser™ 8560

> Phaser 840 supplies

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> Office Products > Printers > Colour Printers > Phaser 840

Phaser™ 840 Product Support

Jump to: Troubleshooting Help | Software and Drivers | Manuals and Documentation | Instruction Videos | Web Support Only

Support Knowledge Base

Search specific solutions or use our step by step guides to find solutions for error codes, print quality, color matching, media jams, software installation, networking and much more.

Frequently Asked Questions

Find answers to commonly asked technical support questions for your product.

>>Software and Drivers

The following manuals, guides and instruction sheets are available in printable (PDF) format. Get Acrobat Reader™ here.

Documentation by Topic
Documentation Index
Setup Guide (PDF)
Hard Drive Installation (PDF)
User Guide (PDF)
High-Capacity Paper Tray Installation (PDF)
Advanced Features and Troubleshooting (PDF)
Plus Features Installation (PDF)
Cleaning the Pick Roller (PDF)
PhaserShare Networking Setup (PDF)
Repacking (PDF)
PhaserShare Networking (PDF)
Setting Up the Printer Station (PDF)
Maintenance Kit Replacement (PDF)

Some people learn more quickly by watching rather than reading. That's why we've provided the following videos to help you get familiar with your printer. Note: To hear the audio track for a video, make sure that your computer is equipped with a sound card.

Cleaning for media jams behind the front cover

Cleaning for media jams behind the exit cover

Cleaning for media jams at the upper tray

Cleaning for media jams at the lower tray

Troubleshooting print quality: ink smears exit path

Jam: Remove Lower Tray

Jam: Remove Upper Tray

Jam: Open Front Cover

Jam: Open Exit Cover

Jam: At Manual Feed

Emptying the waste tray

Replacing the Maintenance Kit

Installing the optional IDE drive

Installing the optional High-Capacity Tray Assembly

Loading paper - standard tray

Loading letterhead - standard tray

Loading label media - standard tray

Loading tranparencies - standard tray

Loading tranparencies - High-Capacity Transparency tray

Loading labels - High-Capacity Transparency tray

Loading paper - High-Capacity Paper tray

Loading sheet media - Manual Feed Slot

Loading envelopes - Manual Feed Slot

This product is no longer actively supported by Xerox. Limited technical web assistance may be available, however, phone support, e-mail support, and repair service are no longer be offered.

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