Rated 5 out of 5 by Katie This machine is an asset to our office
We have several machines, but this machine seems to be quite self sufficient. Doesn't seem to jam much at all and the color comes out nicely. I would recommend this machine to anyone and in fact would love to have another one in our office.
April 1, 2015
Rated 4 out of 5 by MickeyT Exactly what I needed
I have owned this printer for nearly 9 months and LOVE. IT. It can be a pain dealing with drivers/firmware, and I have had a technician visit twice. But, once I learned how to update the firmware myself, I can troubleshoot many of the issues on my own (that and, I'm working on a PC, which is notorious for networking issues/driver issues.) I would give it 5 stars were it not for my frustration this week with reinstalling drivers. Easy fix, though.
I print on mainly heavy cardstock (85-130lb cover) and have yet to replace a fuser- and currently my status checker shows I'm at 90% life remaining. I've printed nearly 19,000 prints, 17,000 of them being COLOR, and I've only replaced the color toner once, the black toner never. I have between 25%-40% toner currently left in my printer. Not bad!
Being a sole proprietor business, making this purchase was a HUGE decision. I wish I would've purchased the machine a lot sooner- my profit margin has literally exploded!
September 19, 2013
Rated 4 out of 5 by RMDufour Good product, but it's not a Phaser 7600
My overall rating for this machine is good, but a couple of issues arose that required Xerox to step in. The main issue is that the 3-tray lower unit, to quote the technician, "was built on a Friday!" It turns out one of the pieces (who knows which) for tray 3 had been installed BACKWARDS at the factory. Xerox service came through just GREAT and all is well (though it took two service calls in the end).
The second issue is not so well-defined. I find the housing, trays and plastic pieces to be noticeably lighter (dare I say "cheaper") than the 7600 I had until rain leaked onto it and 'killed' my trusted printer.
So, Xerox has been terrific but I wish this was a bit more solid-feeling. Then again, the software IS better, and the... yes, I'd buy again.
August 10, 2016
Rated 5 out of 5 by Copyguy Exceptional printer for at-home business
My partner and I operate a two-person marketing agency out of our homes, and we needed a pro-grade printer to produce high-quality large-format layouts from PDFs and other Adobe Creative Suite apps. The 7800 DN does that with ease, as well as print standard 8 1/2 x 11 size quickly and with the sharpest, cleanest results. Thanks to this printer, we appear buttoned up in every client presentation.
July 27, 2016
Rated 2 out of 5 by Jason Designer Fussy machine and expensive to run
We've had this printer for 3 years. It's fussy and always freezes and need restarted before printing. Also uses toner like crazy, very expensive to operate. Our last Phaser was great, this one is not. We're looking to get rid of the printer and replace it with something more reliable and economical.
June 14, 2016
Rated 4 out of 5 by Brie great color
This printer provided us with much better samples for color matching proofs than most of our standard printers could.
April 27, 2016
Rated 5 out of 5 by Mark Superior Tabloid-Size Color Laser Printer
The Phaser 7800DN has been the best Xerox tabloid color printer I've owned (have also owned 7750DN and 7760DN#. I've got more than 300,000 page impressions on the 7800DN and it still prints flawlessly. The toner costs may be a bit more than the earlier models, but it more than makes up for it with much longer life for imaging units, transfer rollers and fusers. Had one maintenance call when I first got it #a guide on the output tray and come loose). Have had no other issues requiring maintenance.
April 10, 2016
Rated 5 out of 5 by Verified Reviewer I didn't expect the quality of this printer and the speed.
I had a Docucolor 252 printer and never printed with the same quality as this printer. I do a party invitations and business cards and the quality is outstanding. I will buy another printer in the future.
April 7, 2016