Rated 5 out of 5 by Katie This machine is an asset to our office
We have several machines, but this machine seems to be quite self sufficient. Doesn't seem to jam much at all and the color comes out nicely. I would recommend this machine to anyone and in fact would love to have another one in our office.
April 1, 2015
Rated 4 out of 5 by MickeyT Exactly what I needed
I have owned this printer for nearly 9 months and LOVE. IT. It can be a pain dealing with drivers/firmware, and I have had a technician visit twice. But, once I learned how to update the firmware myself, I can troubleshoot many of the issues on my own (that and, I'm working on a PC, which is notorious for networking issues/driver issues.) I would give it 5 stars were it not for my frustration this week with reinstalling drivers. Easy fix, though.
I print on mainly heavy cardstock (85-130lb cover) and have yet to replace a fuser- and currently my status checker shows I'm at 90% life remaining. I've printed nearly 19,000 prints, 17,000 of them being COLOR, and I've only replaced the color toner once, the black toner never. I have between 25%-40% toner currently left in my printer. Not bad!
Being a sole proprietor business, making this purchase was a HUGE decision. I wish I would've purchased the machine a lot sooner- my profit margin has literally exploded!
September 19, 2013
Rated 2 out of 5 by Jason Designer Fussy machine and expensive to run
We've had this printer for 3 years. It's fussy and always freezes and need restarted before printing. Also uses toner like crazy, very expensive to operate. Our last Phaser was great, this one is not. We're looking to get rid of the printer and replace it with something more reliable and economical.
June 14, 2016
Rated 4 out of 5 by Brie great color
This printer provided us with much better samples for color matching proofs than most of our standard printers could.
April 27, 2016
Rated 5 out of 5 by Mark Superior Tabloid-Size Color Laser Printer
The Phaser 7800DN has been the best Xerox tabloid color printer I've owned (have also owned 7750DN and 7760DN#. I've got more than 300,000 page impressions on the 7800DN and it still prints flawlessly. The toner costs may be a bit more than the earlier models, but it more than makes up for it with much longer life for imaging units, transfer rollers and fusers. Had one maintenance call when I first got it #a guide on the output tray and come loose). Have had no other issues requiring maintenance.
April 10, 2016
Rated 5 out of 5 by Verified Reviewer I didn't expect the quality of this printer and the speed.
I had a Docucolor 252 printer and never printed with the same quality as this printer. I do a party invitations and business cards and the quality is outstanding. I will buy another printer in the future.
April 7, 2016
Rated 5 out of 5 by Verified Reviewer The Gold Standard for Architects
We have used this printer since its introduction and before that its predecessors for 10 additional years. It has been incredibly dependable and consistently delivers high quality output. It does a great job printing professional photographs and brochures for our award winning buildings. If you are looking for the absolute best color printer, this is it. I highly recommend it.
March 13, 2016
Rated 2 out of 5 by Dave King Glitchy
We've had this printer in our design office for about 2 years. Although when it works it prints nice outputs, we've found the printer operating system causes the printer to freeze almost daily. After many attempts to fix this issue, we've resorted to just turning it off and back on. Also, it's very picky about settings and won't print if you don't select the exact type of paper in both the printer and in your computer print screen. Often prints on 2 sides all by itself. My last issue it that it uses toner very quickly. And at around $400 per color cartridge it gets expensive to use quickly. Our last phaser printer was great. This one not so much. We're looking to replace it soon.
November 18, 2015