United Arab Emirates> change country

Phaser™ 7400 Product Support

Software and Drivers
Software and Drivers
>>Software and Drivers

Troubleshooting Help - Knowledge Base
Troubleshooting Help Online Support Assistant Knowledge Base
The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. It provides the same information our Product Support Specialists use when resolving printer problems over the phone. It includes solutions for error codes, print quality, media jams, software installation and much more.

Automated Remote Diagnostic Tool - PhaserSMARTTM
If your printer is networked, it can actually communicate with our support knowledge base directly, and troubleshoot itself!

Quick Start Tutorials



 

View step-by-step Quick Start Flash videos to learn more about each of the following topics:

Manuals and Documentation
Start Here: Select a Language
English   Svenska   Polish
French   Norsk   Hungarian
Italiano   Russian  
Deutsch   Danish   Simplified Chinese
Spanish   Suomi   Traditional Chinese
Portuguese   Czech    
Nederlands   Greek    

English  
User Guide 1.2 MB
Download Adobe Acrobat Reader here
Download the latest version of Adobe Reader
(all documents in PDF format)
Advanced Features Guide 1.2 MB
Quick Reference Guide
Setup Guide Instruction Sheets:
  • Paper Trays:
    • The 550 Sheet Feeder/1650-Sheet High-Capacity Feeder
  • Printer Options:
    • Duplex Unit
    • Finisher
    • Internal Hard Drive
    • Adding Memory
  • Supplies:
    • Toner Cartridge
    • Waste Cartridge
    • Imaging Unit
    • Transfer Unit
    • Fuser
System Administrator Guide
 
 
 
 
 
 
 

Recommended Media List
Recommended Media List
  Comprehensive information that will help you understand the many facets of paper and specialty media that affect digital printing.

Video Instructions
The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads - file sizes are listed if the file is 1 MB or larger.
 

Printing Labels

Play Movie (1.0 MB)

Adding Memory

Play Movie (1.0 MB)

The Duplex Unit

Play Movie

Loading Envelopes

Play Movie

Replacing the Fuser

Play Movie (1.0 MB)
Installing the Image Unit Play Movie (1.7 MB)

Clearing Paper Jams

Play Movie (1.2 MB)

Printer Setup

Play Movie (4.0 Mb)

Replacing the Toner Cartridge

Play Movie (3.6 MB)

Transfer Unit

Play Movie (1.4 MB)

Transparencies

Play Movie (1.6 MB)

Using Tray 1

Play Movie (4.7 MB)

Replacing the Waste Cartridge

Play Movie (1.0 MB)

Replacing the Feed Roller Kit

Play Movie (4.4 MB)

Contact Us
Contact Support Support: 0870 900 5501
>> Worldwide Support Contacts