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| Phaser™ 6300/6350 Product Support
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Online Support Assistant Knowledge Base
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| The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. It provides the same information our Product Support Specialists use when resolving printer problems over the phone. It includes solutions for error codes, print quality, media jams, software installation and much more. |
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Automated Remote Diagnostic Tool - PhaserSMARTTM
If your printer is networked, it can actually communicate with our support
knowledge base directly, and troubleshoot itself!
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| The Phaser 6300/6350 driver is a powerful tool designed to help you access and use many of your printer's special features. |
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View step-by-step Quick Start Flash videos to learn more about each of the following topics:
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| Use the links below to view the control panel installation video and special Online Support Assistant instructions |
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| Start Here: Select a Language |
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| Recommended Media List
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Comprehensive information that will help you understand the many facets of paper and specialty media that affect digital printing.
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The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads - file sizes are listed if the file is 1 MB or larger. |
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