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Phaser™ 6180 Product Support

Software and Drivers
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Troubleshooting Help - Knowledgebase
Troubleshooting Help

Online Support Assistant Knowledgebase

The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. It provides the same information our Product Support Specialists use when resolving printer problems over the phone. It includes solutions for error codes, print quality, media jams, software installation and much more.

Quick Start Tutorials



 

View step-by-step Quick Start Flash videos to learn more about each of the following topics:

Manuals and Documentation
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Video Instructions
The following Instruction Video requires the Macromedia Flash Player. The movie will begin playing as soon as the page loads.
 
InstallationPlay Movie (6.7 MB)
Printing with Envelopes Play Movie (854 KB)
Printing on TransparenciesPlay Movie (1.4 MB)
Installing the Print Cartridge Play Movie (1.8 MB)
Clearing Paper Jams Play Movie (3 MB)
Printing Labels Play Movie (1.4 MB)
Installing the Fuser Play Movie (2.3 MB)
Using Tray 1 Play Movie (2.7 MB)

Support Contact Information
Customer Technical Support:
For Phaser & Network Printers: Toll Free: 1-800-835-6100, U.S. & Canada