No issues here. Yes, the printer is a bit noisy. Oh well, such is life. It prints with great quality, even on the lowest setting, and it is fast. I have 4 of them and am ordering another. Ink is expensive, but the printer does not use a lot of ink at all. Great product for the money.
May 9, 2013
Worth checking out
We've printed 390,000 on our 8870, and it's bonkers, it makes a noise just like Chewbacca snoring and we point an office fan towards it to keep it from getting too warm which will bring the pages per minute down from 10 pages to 5 pages. It's had two replacement gearboxes which takes about half an hour. It's in the next room so the sound it makes tells us if it's still printing or if we need to replenish the toner or paper. You can load ink instantaneously and it'll be printing again in seconds. It churns out work all day, and anyone who says it's slow, ought to just start printing earlier. The dot array is more 'random' than that of a laser printer so images (photos) have a softer feel and you can't really get mega vivid images. I open the ink access door to stop the printer if I get the urge to load paper before it actually runs out, I wouldn't recommend opening the paper tray to stop it, it won't thank you for it. Provided you do your research and be aware this is a characterful little printer, for what the ink is going save you over laser toner, you can't go wrong. You probably will go round the bend if it's on the desk beside you, but hide it in the next room or cupboard and like sleeping next to a road you soon tune out the sound or, if you're used to working in a noisy print environment maybe you appreciate the sound of a busy little engine doing it's duty.
April 29, 2013
More expensive than a drug habit
The vivid, crisp text is wonderful, and the noise and quirks are something you can live with. It is only after time that you notice the (many) faults of this truly trashy product.
The printer has to be left on always. The printer melts a portion of the solid ink and holds it internally for use. If you turn off the printer, the molten ink is dumped as waste. Likewise, if you do not use the printer for a period, it dumps your ink to waste. So, do not even consider this printer for infrequent runs - it has to be used often.
If you do use the printer often, it will break. The clutch will need to be replaced often. Open the printer up and you will see that it is cheaply constructed. We have had just about every part of our two phasers pack in - including the LCD display. Thankfully, my colleague is a printer technician. The spares are horendously priced, though.
January 18, 2013
Amazing Print Quality and Speed
Very Fast, Very high Quality Print with a uniquely glossy finish and very very fast.
The only consumables are wax blocks and a cleaning roller every 30,000 pages.
Avoid powering this printer off / on as it will use a lot of wax while it starts up and cleans. If left on it will switch to low power mode and use almost nothing.
Very good support and service from Xerox - I recommend that the 1 year warranty is extended to 3 years, as it can get expensive if something does go wrong.
Don't buy third party wax - it is cheaper but it will screw up your printer eventually - and the printer can tell it's not Xerox wax - and it won't be covered under warranty!
December 21, 2012
the noise is extremely disruptive
I have serious questions about Xerox's technical approval process. How on Earth could this machine have been approved for a worldwide launch with the extremely annoying noise it makes. The noise is not disruptive when you're in a conversation, but it constantly draws your attention when trying to concentrate. There's a constant hiss or sizzle, probable caused by a fan, which sounds like a bottle of gas with a defect tap on it. After printing, a beep is added for a while. Every 5 minutes some rolling noise comes out, like back in the old days, when an inkjet printer would move the printing heads to and fro. Finally, when I tried to find a 'quiet mode' setting, the machine snorted like a frog and then was quiet, but only until my next print job.
At itself the prints look ok. But at the very first attempt of a bigger print job - a 10 page pdf in color - I got an 'offending command' error, and the job stops after 2-3 pages. I stopped trying after 4 attempts with the same result.
The only thing that's good is that it's a fast printer, faster than the 6280 toner based machine I had before. But over all: I'm glad I got myself a demo model. Without even the slightest doubts this machine is going back to the shop. If you're planning on using this machine in the same room where you are, do not buy it. I repeat: do NOT buy it.
November 21, 2012
I was so disappointed I do not even know where to start. It uses wax as toner or something. The wax literally falls off the paper. Quality and service were also just dreadful.
Get a trial period or get some other quotes.
October 9, 2012
I purchased a ColorQube 8870 4 months ago. We print about 7,000 copies per month. It ran fine for the first few months and now overheats whenever you run more than a few pages at a time. We've spent over $900 on repairs with no luck. I'm throwing it out and buying another printer. BTY - the 1 year parts and labor warranty doesn't apply because we purchased it through ComDoc - a company owned by Xerox. Total customer satisfaction - not so much. Bad busniess practice Xerox - you should be ashamed of yourself.
June 1, 2012
This printer is an amazing machine. I love the clors and how anything I print looks a step above any other printer I have, The only draw back is the speed especially once it has been running for some time. Once I look back at this draw back I would still buy another and did buy a second machine.
May 22, 2012