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WorkCentre™ C2424 Product Support

Software and Drivers
Software and Drivers
>>Software and Drivers

Troubleshooting Help - Knowledge Base
Troubleshooting Help

Online Support Assistant Knowledge Base

The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. It provides the same information our Product Support Specialists use when resolving printer problems over the phone. It includes solutions for error codes, print quality, media jams, software installation and much more.

Automated Remote Diagnostic Tool - PhaserSMARTTM
If your printer is networked, it can actually communicate with our support knowledge base directly, and troubleshoot itself!

Quick Start Tutorials
The Xerox WorkCentre C2424 Printing & Scanning Drivers are powerful tools designed to help you access and use many of your printer's special features.



 

View step-by-step Quick Start Flash videos to learn more about each of the following topics:

Manuals and Documentation
Start Here: Select a Language
English   Nederlands   Czech
French   Svenska   Polish
Italiano   Norsk   Hungarian
Deutsch   Dansk   Greece
Spanish   Suomi    
Portuguese   Russian    
English  
User Guide (complete) 5 MB
Download Adobe Acrobat Reader here
Download the latest version of Adobe Reader
(all documents in PDF format)
Quick Reference Guide 2.7 MB
Setup Guide 1.1 MB
 
Xerox WorkCentre C2424 Statement of Volatility
6/31/2006
 
User Guide by Section:

Recommended Media List
WorkCentre C2424 Recommended Media List
 

Comprehensive information that will help you understand the many facets of paper and specialty media that affect digital printing.

Printer Management Tools
WorkCentre C2424 Printer Management Tools
CentreWare Manuals

Software - System Management and Administration
Software tools & support for your WorkCentre C2424 printer management needs.

Video Instructions

The following Instruction Videos require the Macromedia Flash Player. The movies will begin playing as soon as the page loads - file sizes are listed if the file is 1 MB or larger.

 

Adding Memory

Play Movie (1.8 Mb)

Changing the Drum Maintenance Unit

Play Movie (635 Kb)

Changing the Feed Roller Kit

Play Movie (2.7 Mb)

Using the Document Feeder

Play Movie (1.9 Mb)

Installing the Ink Sticks

Play Movie (2.1 Mb)
Installing the Lower Media Trays Play Movie (2.8 Mb)

Clearing Paper Jams

Play Movie (4.1 Mb)

Printing Envelopes

Play Movie (1.6 Mb)

Setting Up the Printer

Play Movie (5.2 Mb)

Printing Transparencies

Play Movie (1.6 Mb)

Upgrading the Printer

Play Movie (1.8 Mb)

Basic Scanning

Play Movie (1.9 Mb)

Emptying and Re-installing the Waste Tray

Play Movie (808 Kb)

Using the Tray 1 (Multi-purpose Tray)

Play Movie (2.5 Mb)

Support Contact Information
Customer Technical Support:
1-800-821-2797 (U.S. only)
1-800-939-3769 (Canada only)