Rated 5 out of 5 by MJ I love love love Xerox products!
My experience with Xerox goes back probably 20 years to a flatbed with sheet feeder copier. I currently have a workcenter 6505n, purchased March of 2012. I always buy product insurance and I almost have never needed to use it but when I do service is fast and efficient. Customer support has always been outstanding, yes outstanding. No long on hold waiting, no overseas support representatives; just issue identification and results. I will always purchase Xerox for my home accounting office and will always recommend their products, with insurance; which is very cost effective. Thank you for an excellent product and service. Bravo, you earned it!
February 4, 2015
Rated 5 out of 5 Enjoying my 6505
After using another multifunction printer I was ready for an upgrade. I reviewed the available products and called to talk to a Zerox sales rep for further information. I decided on the 6505 for its size, reliability ratings, quality of color printing and speed. I did have to call to get all the features working correctly after I upgraded my computer but it was easy and help was there when I needed it. Customer service is great, the product is great and I enjoy having a reliable tool at my convenience. Thanks Zerox.
October 23, 2014
Rated 4 out of 5 by Ron660 Good for printing and copying
My observation of the WorkCentre 6505 is incomplete. The printer works well but our organization has had issues with the printer working when we changed to Windows 10. At times the printer would not work and we had to delete the printer and add the printer back. The copy functions works well; we do not use the fax feature but we have plan to do so. The scanner feature has been our biggest issue. We have not been able to scan to an individual or group email. This is very important to our small organization.
January 28, 2016
Rated 5 out of 5 by Kmcgfacmgr ease of operation
This product has proven to be simple to use, and very reliable. I have multiple users daily and highly recommend this machine.
January 28, 2016
Rated 4 out of 5 by nejo this product has poor features
I am not able to email document directly from the machin (as been told by Xerox before the purchase) because of I am using BELL ,but the problem was solved by scanning to a file in my computer than proceeding to email,so longer procedure.
January 14, 2016
Rated 3 out of 5 by Doug Nice Machine if everything is working as it should.
This machine is advertised for small businesses. It was purchased for home use...for a family of 5. 2 adults in a business professional setting with some continuing college education in progress and 3 children in school or college. Other well known brands have not stood the test of time. This was our first personal experience with Xerox. We figured if we go with something a little more tailored to a business setting, then the craftsmanship may be worth the money as applied to the products useful life. We were also interested in getting away from inkjet devices as the cost of cartridges is getting out of hand. This machine is nice...it is large, has that office/professional feel. The initial start-up led to the discovery of some defective components. This was frustrating-considering the cost. I will say that once I made my way through the phone tree, I was connected to a nice/professional lady that understood my problem. She overnighted the replacement parts-free of charge.
For us, we feel the print quality is great...our projects and school work look professional. We are still on the original toner...this unit has exceeded the capabilities of the prior inkjet unit.
The scanner works fine. It is a network capable printer but it does not have wifi capability. We overcame this with a wifi repeater that has 4 connections for non-wifi devices. The machine receives jobs from multiple desktop computers, laptops, and mac machines with no issues.
November 19, 2015
Rated 3 out of 5 by Spence Not Good So Far
Our WorkCentre 6505 arrived with a broken sensor that prevented it from starting or working. It took Xerox customer service over 3 weeks to get it repaired.
Once we got it on we found out that the WorkCentre 6505 has very limited e-mail configuration options (it doesn't support SSL and won't work with many e-mail services).
November 18, 2015
Rated 4 out of 5 by Lindsey1502 Very Versitile Product
This product is a easy to use and has many features.
November 18, 2015