Rated 5 out of 5 by MJ I love love love Xerox products!
My experience with Xerox goes back probably 20 years to a flatbed with sheet feeder copier. I currently have a workcenter 6505n, purchased March of 2012. I always buy product insurance and I almost have never needed to use it but when I do service is fast and efficient. Customer support has always been outstanding, yes outstanding. No long on hold waiting, no overseas support representatives; just issue identification and results. I will always purchase Xerox for my home accounting office and will always recommend their products, with insurance; which is very cost effective. Thank you for an excellent product and service. Bravo, you earned it!
February 4, 2015
Rated 5 out of 5 by Verified Reviewer Enjoying my 6505
After using another multifunction printer I was ready for an upgrade. I reviewed the available products and called to talk to a Zerox sales rep for further information. I decided on the 6505 for its size, reliability ratings, quality of color printing and speed. I did have to call to get all the features working correctly after I upgraded my computer but it was easy and help was there when I needed it. Customer service is great, the product is great and I enjoy having a reliable tool at my convenience. Thanks Zerox.
October 23, 2014
Rated 2 out of 5 by Jo WORKS GREAT for a while then things go wrong
Purchased new in 2015 and our business is a smaller business that doesn't do high number copies. June 2016 printer stopped working gave us a refurbished printer now Jan 2017 more problems. cost less to get a new one. Horrible and will not buy another one. for the price I could have purchased three other less expensive printers and they would have lasted longer.
January 20, 2017
Rated 4 out of 5 by DDMiriam WorkCentre 6505
This machine does it all! I purchased it to replace a Phaser that didn't have the scanner or copier. It's fast enough and handles multiple types of paper -- cover stock, envelopes, and more in the regular tray. Color prints are superb. I'm a graphic artist and use it for small volume jobs for clients, such as envelopes and signs. Copies are great. I had trouble setting up the scanner with my Mac, but now I'm using it within Acrobat. So far, so good. Now that everyone has digital cameras, I use the scanner mostly for business documents. Works fine for that.
December 20, 2016
Rated 1 out of 5 by colleenfr1964 This product is not worth it to buy
This product is awful! Not worth it at all to buy. Always goes off line. Continual headache
November 4, 2016
Rated 5 out of 5 by Larry86 Quality printer reasonably priced
Far superior to inkjet printers for quality prints. Good speed. Scanning quality needs to be higher than 600 dpi. Control panel could be a little more user friendly.
October 25, 2016
Rated 1 out of 5 by Verified Reviewer Problem printer
I have had the entire inside replaced and this printer is not even a year old. The toner cartridges cost more then a new printer and now it is having problems again; I am glad I got the extended warranty. Honestly this is the worst printer I have ever purchased not to mention the cost of toner, I might as well buy a new printer every time I need toner.
September 12, 2016
Rated 1 out of 5 by Jonesy16 Worst Experience With Technology Ever
Worst experience with technology that I have ever had. We bought this printer for the office, and it has been trouble ever since day 1. No drivers to make it compatible with Windows 10, released over a year ago. (I guess Xerox just doesn't feel the need to stay up to date with operating systems being used by millions of people?) After trying to upgrade our computers, this issue caused us hundreds of dollars to an IT guy and hours and hours on the phone with Xerox reps having no idea what they were talking about trying to get things right. We had to convert back to Windows 7 and now missed our free upgrade. We also have had to replace the imaging unit about 6-8 times due to the print coming out lighter and lighter until it was ineligible. We replaced the machine once and the new machine did the same thing. What a nightmare for the office and so much time and energy and effort wasted on this awful machine. It is also ridiculously expensive to maintain, ink is stupid high and must be replaced constantly. Will never buy another Xerox product again. Our year warranty ran out 10 days ago, and they refused to send another imaging unit. There will be another machine in here shortly, and we will be letting everyone know about what all happened with Xerox.
September 6, 2016