Rated 5 out of 5 by MJ I love love love Xerox products!
My experience with Xerox goes back probably 20 years to a flatbed with sheet feeder copier. I currently have a workcenter 6505n, purchased March of 2012. I always buy product insurance and I almost have never needed to use it but when I do service is fast and efficient. Customer support has always been outstanding, yes outstanding. No long on hold waiting, no overseas support representatives; just issue identification and results. I will always purchase Xerox for my home accounting office and will always recommend their products, with insurance; which is very cost effective. Thank you for an excellent product and service. Bravo, you earned it!
February 4, 2015
Rated 5 out of 5 by Verified Reviewer Enjoying my 6505
After using another multifunction printer I was ready for an upgrade. I reviewed the available products and called to talk to a Zerox sales rep for further information. I decided on the 6505 for its size, reliability ratings, quality of color printing and speed. I did have to call to get all the features working correctly after I upgraded my computer but it was easy and help was there when I needed it. Customer service is great, the product is great and I enjoy having a reliable tool at my convenience. Thanks Zerox.
October 23, 2014
Rated 1 out of 5 by Verified Reviewer Problem printer
I have had the entire inside replaced and this printer is not even a year old. The toner cartridges cost more then a new printer and now it is having problems again; I am glad I got the extended warranty. Honestly this is the worst printer I have ever purchased not to mention the cost of toner, I might as well buy a new printer every time I need toner.
September 12, 2016
Rated 1 out of 5 by Jonesy16 Worst Experience With Technology Ever
Worst experience with technology that I have ever had. We bought this printer for the office, and it has been trouble ever since day 1. No drivers to make it compatible with Windows 10, released over a year ago. (I guess Xerox just doesn't feel the need to stay up to date with operating systems being used by millions of people?) After trying to upgrade our computers, this issue caused us hundreds of dollars to an IT guy and hours and hours on the phone with Xerox reps having no idea what they were talking about trying to get things right. We had to convert back to Windows 7 and now missed our free upgrade. We also have had to replace the imaging unit about 6-8 times due to the print coming out lighter and lighter until it was ineligible. We replaced the machine once and the new machine did the same thing. What a nightmare for the office and so much time and energy and effort wasted on this awful machine. It is also ridiculously expensive to maintain, ink is stupid high and must be replaced constantly. Will never buy another Xerox product again. Our year warranty ran out 10 days ago, and they refused to send another imaging unit. There will be another machine in here shortly, and we will be letting everyone know about what all happened with Xerox.
September 6, 2016
Rated 5 out of 5 by Habi1850 Great Product! Just what our office needed!
The WorkCentre 6505 replaced our old dinosaur. We have a small office and this is just what we needed. The quality of the copies is excellent!
August 31, 2016
Rated 2 out of 5 by Stacy Not happy with this!
It's ok at best. Paper jams all the time. Already had to have all parts in the ADF replaced. Also does not have the multipurpose tray, so not liking my choice.
August 31, 2016
Rated 4 out of 5 by Verified Reviewer Always replacing Ink
The copier is good, no issues at all. But we're only getting 2200 pages per HIGH CAPACITY cartridge. We're replacing the black about every two months. And it's getting expensive. Our other Xerox cartridges would last over 8000 pages. Don't buy this copier unless you're willing to spend a lot on ink.
July 20, 2016
Rated 5 out of 5 by Homeworkers This product does it all!
We both work out of our home office much of the time so a high quality, multi function printer/copier/scanner is essential to our productivity. We had gotten years and years of use from our prior Xerox products - a high speed black and white printer/copier and separate color printer. The Xerox WorkCentre 6505 allowed us to upgrade and combine our needs into one great machine. It was also easy to install and certainly is a space saver to have one product do everything that we got from our previous two workhorses. They served us well for a long time but we are thrilled with this newer Xerox product.
July 20, 2016