Do Not Buy or Lease
Ok color looked good but what are all those speckles, not even several times taking the machine apart replacing most of the parts has solved this issue.
Ink gets stuck easily then takes too long to get tech here , may have cost us a proposal. Scan to pdf only on one setting works...etc
Slow on large jobs sometimes loses the next one sent.
July 16, 2013
This is a waste of money
I had the 6605 and needed something more cost effective for colored printing and xerox representative adviced the 8900 and I found out the hard way that he did not know what he was talking me into. This machine takes forever to start and warm up and I mean forever, then it only prints if it wants to print and that is true because it sometimes would print and other times would give error messages that only it can understand, like "job awaiting resources" when everything is there, then all I do is cancel the job and reorder the same exact job and it would print just fine. Just fine meaning the mechanics of printing where unlike other reviews below I never got any paper jams but again I have hardly used the machine because of its major problem where unlike what they promise about its vibrant color printing, the colors are not the colors we know, so I print a flyer on the 6605 and it comes out blue as it should but I go print it on the 8900 and it comes out greenish- turquoise color. I contacted xerox and after being on the phone for more than 30 minutes with tech support, they decide the brand new just out of the box machine needs cleaning and they send me a cleaning kit which not surprisingly was a waste of my time as the colors are still not the colors my eyes have forever known.
July 12, 2013
Noisy, colour faded very fast, specialy in contact with sun.
Very desapointing, don't recommend.
June 19, 2013
i like it better than the 8860.
I like the 8900 better than the 8860 but mostly because i have a fax and scanner now. Printing is very slow and seems like have to power off and on alot because of not being able to print. Also very hard to clear jams.
May 17, 2013
The solid ink looks different than regular laser, but I think I like it better. Provides very vibrant colours.
The machine is very easy to use with one of the largest colour screens I've seen on a product this size.
The print speed is good, but very large jobs are a bit slow to process compared to full size MFPs.
January 17, 2013
This is the WORST Xerox Machine I've ever experienced
We're on our second unit. A replacement "refurbished" unit was finally delivered and we're already experiencing some of the same issues.
The whole unit is flimsy, filled with glitches and provides more headaches than it's worth. I would STRONGLY caution anyone against purchasing this machine. It's a piece of junk!!!! The Xerox reps around this unit have been extremely unhelpful and treat the customer like they're the problem. Thankfully the front line Xerox technicians have all been wonderful! One was here so much that he started bringing us donuts!
I'm writing this as I'm on hold (again) with Xerox.
January 10, 2013
Way to many paper jams. Also program issues where you have to reboot. Will call service again they have been great. Do not think the machine is ready for prime time.
September 21, 2012
What a Disappointment
I bought this 4 months ago and had continual issues--lost power once, continual error messages, stuck ink, quit working then would start back up--this is nowhere near as good as the old 8860's never had an issue with that one.
To their credit a replacement unit was sent--plugged it in and started printing--came in today and no print jobs will go through--get and "error message each time." I'm sure I'll figure out what it is but reliability and dependability are terrible--would probably not by another one. I think you have a right to expect better for the price of the unit
September 19, 2012