The solid ink looks different than regular laser, but I think I like it better. Provides very vibrant colours.
The machine is very easy to use with one of the largest colour screens I've seen on a product this size.
The print speed is good, but very large jobs are a bit slow to process compared to full size MFPs.
January 17, 2013
This is the WORST Xerox Machine I've ever experienced
We're on our second unit. A replacement "refurbished" unit was finally delivered and we're already experiencing some of the same issues.
The whole unit is flimsy, filled with glitches and provides more headaches than it's worth. I would STRONGLY caution anyone against purchasing this machine. It's a piece of junk!!!! The Xerox reps around this unit have been extremely unhelpful and treat the customer like they're the problem. Thankfully the front line Xerox technicians have all been wonderful! One was here so much that he started bringing us donuts!
I'm writing this as I'm on hold (again) with Xerox.
January 10, 2013
Way to many paper jams. Also program issues where you have to reboot. Will call service again they have been great. Do not think the machine is ready for prime time.
September 21, 2012
What a Disappointment
I bought this 4 months ago and had continual issues--lost power once, continual error messages, stuck ink, quit working then would start back up--this is nowhere near as good as the old 8860's never had an issue with that one.
To their credit a replacement unit was sent--plugged it in and started printing--came in today and no print jobs will go through--get and "error message each time." I'm sure I'll figure out what it is but reliability and dependability are terrible--would probably not by another one. I think you have a right to expect better for the price of the unit
September 19, 2012
Too Slow on Big Print Jobs
When printing over 400 or 500 sheets the printing slows down because of heat issues and continues to slow down even more until the job is complete. Printing 1150 sheets doubled the time to print due to the slow down. The machine is also noisy. Was able to print on cardstock like is was on plain paper on the Phaser 8860 and also was able to add additional data and run it through a laser printer. Unable to do either of those functions.
On a good point the collating finisher is great and the warm up time is much better.
June 14, 2012
This is a feature-packed device for the price. The touchscreen and driver/browser interfaces are intuitive and rich. The design is compact but robust, and it is very customization with plenty of input/output options.
May 19, 2012