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WorkCentre™ Pro 123/128 Product Support

Software and Drivers
Software and Drivers
>>Software and Drivers

Troubleshooting Help - Knowledgebase

Online Support Assistant Knowledgebase
The Online Support Assistant provides instructions and troubleshooting help to solve your printer problems. It provides the same information our Product Support Specialists use when resolving printer problems over the phone. It includes solutions for error codes, print quality, media jams, software installation and much more.

Application Training Program
This application program will help you get the most out of your WorkCentre Pro 123/128, with step-by-step instructions and information about your product and Xerox.



WorkCentre Pro 123/128 Application Training - View Training

 

View step-by-step Flash videos to learn more about each of the following topics:

  • General Overview
  • Control Panel
  • Copying
  • Printing
  • Faxing
  • Scanning
  • Email
  • Index of Functions
  • Machine Care
  • Why Xerox?

Manuals and Documentation
Select Language:
Use CTRL/Command to select more than one

Customer Tips Library - DCTips
The support team produces the documents in this library based on experiences with customers. The documents cover topics not addressed in other Xerox customer materials. Please check this library regularly for new or updated information for the WorkCentre Pro 123/128 and many other products.

Support Contact Information
Customer Technical Support:
1-800-821-2797 (U.S. only)
1-800-939-3769 (Canada only)