Xerox Positioned in the Leaders Quadrant in the IDC MarketScape for Multifunction Printer (MFP) Vendors
In the "IDC MarketScape: U.S. Shared, Networked Multifunction Peripherals for the Distributed Office 2012 Vendor Analysis," Xerox is positioned in the Leaders Quadrant.
We are proud of our ranking as a Leader in the IDC MarketScape analysis and believe this speaks to our breadth of multifunction printer offerings, service portfolio, delivery capabilities and strategic direction.
According to the report, Xerox "has demonstrated strengths in all of the key factors identified by IDC to ensure MFP market success, including a broad product portfolio, leading market share, support for a wide range of customer targets, pricing models that fit customer requirements, and a solutions/services model to drive value-added differentiation."
"The company gets high scores for its capabilities and strategy, product offering and road map, delivery model, portfolio, sales/distribution, marketing, and growth execution and strategy."
"Organizationally, Xerox has one of the strongest product, sales/marketing, and technology resources available in the MFP market. It has also been one of the quickest MFP vendors to shift corporate focus to solutions and services."
IDC also lists the following Xerox strengths in its report:
- Brand, R&D, sales, and marketing breadth and depth
- Hardcopy market presence and expanding leadership role into business process and document management services
- Service and support infrastructure
We appreciate the insight and evaluation derived from independent, third-party analysis, especially from an organization like IDC – one of the world's leading technology research and advisory companies. We view the IDC MarketScape report as a valuable tool for customers seeking information regarding multifunction printers, solutions and services.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of information and communications technology (ICT) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.
IDC MarketScape and MarketScape graphic are copyrighted 2012 by IDC.
IDC MarketScape: U.S. Shared, Networked Multifunction Peripherals for the Distributed Office 2012 Vendor Analysis; Keith Kmetz, Alyson Frasco, Sahaja Sarathy; IDC Document # 235820; July 2012