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The best customers are repeat customers.

Now, by using the free Xerox eConcierge™ service, you can give your customers a tool to place their printer supplies orders through you – and they’ll love you for it.
  • Easy-to-use desktop application creates customer supplies orders for networked printers from major manufacturers – not just Xerox.
  • A “turn-key” solution customized with your brand – one-time set up, almost zero ongoing maintenance
How the Program WorksWhat the Application DoesHow We Help You sell
Xerox eConcierge helps you do business like never before
  • You keep your customer relationships and revenue.
  • No extra inventory: Your preferred distributors automatically fulfill orders.
  • No technical worries: Web solution is hosted and supported by Xerox.
  • Customer insights: Learn about your customers’ print setup and usage.
What you need to participate

Getting set up to sell through Xerox eConcierge requires a little legwork – mostly to make sure you can get paid through online transactions.

Once you start the process, we’ll help you get it done in 5 easy steps.
  1. Become a Registered Xerox Reseller
  2. Complete your Xerox eConcierge application
  3. Setup your eCommerce Merchant account
  4. Activate your online Payment Gateway
  5. Create your online store with the setup wizard
We’ll provide you with more guidance once you complete your Xerox eConcierge application.

If you have any questions, call: 1-866-852-4352

What’s in it for Xerox?

If you’re asking yourself “what’s the catch?”– there isn’t one. Xerox eConcierge is the best way to benefit from increased printer supply sales.

By participating in Xerox eConcierge, the only thing you’re agreeing to is that supplies sold for Xerox printers are Genuine Xerox supplies.

The supplies are automatically selected and ordered through the application; your preferred distributor fulfills the order; and you capture more supplies revenue from your customers