Free printer service for life with Xerox eConcierge™
Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment (Xerox, HP, Samsung, Lexmark, Brother) with just a few clicks. As long as you continue ordering supplies through Xerox eConcierge, we’ll provide free service coverage for the life of your Xerox hardware.
Ready to sign up?
Find a local provider or choose Shop Xerox as your provider.
Looking for a printer?View a list of Xerox eConcierge-eligible products
to see which Xerox printers are covered through the progam.
|1. Choose a provider||2. Register|
- Complete a brief form.
- Download the free, secure Xerox eConcierge software application.
|3. Get free service|
- Have Xerox eConcierge installed for at least 30 days
- Make at least two supplies purchases per printer to extend their coverage
- Coverage for each supported printer lasts as long as you order their supplies through Xerox eConcierge
How Xerox eConcierge works:
- Finds connected printers
- You choose which printers to monitor
- Nickname your printers for tracking
- Runs in the background from one computer or many
- Notifies you when printer supplies run low
- Creates an order with all the printer supplies you need
- Order online with just a few clicks