Free printer service for life with Xerox eConcierge™

Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment (Xerox, HP, Samsung, Lexmark, Brother) with just a few clicks. As long as you continue ordering supplies through Xerox eConcierge, we’ll provide free service coverage for the life of your Xerox hardware.

Ready to sign up?
Find a local provider or choose Shop Xerox as your provider.

Already an eConcierge customer?
Log into your eConcierge Customer Portal to access your account.

Looking for a printer?
View a list of Xerox eConcierge-eligible products to see which Xerox printers are covered through the progam.

Get started:

How Xerox eConcierge works:

  • Finds connected printers
  • You choose which printers to monitor
  • Nickname your printers for tracking
  • Runs in the background from one computer or many
  • Notifies you when printer supplies run low
  • Creates an order with all the printer supplies you need
  • Order online with just a few clicks